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Corona hygiene measures and guide of the hotel for your stay

Dear guests!

To make your stay with us as pleasant as possible, we have compiled the following guide and information for you. We will try to make your stay as safe as possible, with as few restrictions, as necessary.

The existing 3-step plan already partly provides the legal framework:

  1. Stage: Currently
  2. Stage: From 7 days after intensive care bed occupancy exceeds 15% (300 beds)
  3. Stage: From 7 days after occupancy exceeds 20% (400 beds)

 

Gastronomy and accommodation

  • Stage 1: since 15 September, the 3-G rule applies: guests must show a valid negative test result, proof of vaccination or proof of recovery. Note the shortening of the validity period of antigen tests from 48 to 24 hours.
  • From stage 2 onwards, antigen tests with self-collection ("living room tests") are no longer permitted as proof of entry.
  • Should stage 3 come into force, rapid antigen tests (such as test lanes or pharmacies) will also no longer be valid as proof of entry. Therefore, a valid negative PCR test result, proof of vaccination or proof of recovery will now be valid as proof of entry.
  • Measures going beyond level 3 – in particular restrictions for the unvaccinated – will be in line with the general measures.

The mouth-nose mask obligation does not apply if a 3-G proof (Getestet (tested) - Geimpft (Vaccinated) - Genesen (recovered) is possible.

FFP-2 Masks are still compulsory in

  • Public transport and stations
  • Taxis
  • Cable cars and cogwheel trains
  • Places of daily use (supermarket, petrol station, pharmacy, drugstore, bank, …)
  • FFP-2 Masks are compulsory in all shops for people without vaccination.

3 G proof means:

Vaccinated individuals (with a centrally licensed vaccine):

  • 1 vaccination from the 22nd day after the vaccination
  • 2 vaccinations

Recovered persons (Duration: 3 months):

  • Medical confirmation of an infection survived in the last 180 days incl. molecular biological confirmation
  • Certificate of isolation in case of proven infection - valid for 180 days
  • Proof of neutralising antibodies - 90 days validity
  • Tested persons.

Tested persons
can only NOT carry MNS if there is negative evidence.
Validity:

  • Self-test with digital capture - 24 hours
  • Antigen testing by an authorised body - 24 hours from sample collection.
  • 72 hours PCR test

Obligatory testing
Compulsory testing applies to persons aged 12 and over.

  • All employees are extensively trained. Please follow the instructions of the staff. They just want your best.
  • Although close contact is usually very important to us, we ask you to refrain from shaking hands and hugging.
  • The receptionists protect you and themselves with an acrylic glass-protection.
  • A hand-sanitizer is available at the reception
  • Please keep a distance from other people, except for people from the common household or fellow passengers and clean your hands several times a day with water and soap for at least 30 seconds.
  • In Austria masks are still compulsory in public transport and stations, taxis, cable cars and cogwheel trains, places of daily use (supermarket, petrol station, pharmacy, drugstore, bank, …), for people without vaccination also in all other shops.
  • Our recommendation: Always have a mask with you so that you can put it on if necessary in case of bottlenecks, waiting times or a situation in which your desired safety distance cannot be maintained at neuralgic points.
  • Masks and hand-sanitizer in small bottles for to go or your room, can be purchased at the reception.
  • We have been thinking about strategic points throughout the hotel to install disinfectant dispenser.
  • Surfaces (such as door handles, light switches, lift stock buttons etc.) are cleaned with special cleaning agents.
  • If it happens that a guest recognizes symptoms, he should go directly to his room and inform the reception. They will initiate the necessary steps to clarify a possible infection. They will also overhand an information brochure about next process.

Entry regulations in Austria

Austria now follows the RKI list of the Robert Koch Institute. For more than 110 countries, the 3-G rule (vaccinated - recovered - tested) applies - there is no quarantine obligation when entering from these countries.

  • Guests must present a valid negative test result (PCR test not older than 72 hours, antigen or rapid test under supervision not older than 24 hours), a vaccination certificate or a confirmation of a survived COVID-19 disease upon arrival.
  • Services at the hotel may only be used with a valid test result, vaccination certificate or proof of survived Covid-19 infection.

Hygiene and cleanliness have always been our top priority, but we have intensified them once again:

  • Bed linen and towels are cleaned according to the highest hygiene standards.
  • All rooms are regularly well-ventilated during room cleaning
  • After each guest change, the rooms are cleaned with special attention. Much-touched items such as remote controls, door handles, kettle and light switches are disinfected with the utmost care.
  • Before entering your room as well as after cleaning a room, our cleaning staff will disinfect their hands.
  • Of course, you can also unsubscribe from daily room cleaning via the reception on request. 
  • The restaurant and the bar can look forward to a strong ventilation system, which ensures a permanent fresh air supply. In addition, the Restaurant will be additionally ventilated through the windows before and after each meal.
  • At our buffets, there will be hand-sanitizers available.
  • The individual courses to the dinner menu will be served to you in the usual way by our staff.
  • Our service staff do not use physical contact.

Especially during this period, you need relaxation and should do something good for your body. That is why we have done our best in these sensitive areas to make your stay as safe and enjoyable as possible.

We have placed disinfection dispensers at all entrances of the wellness facilities.

  • We have placed our loungers in such a way that distance can be maintained.
  • Our good cleaning-staff have increased the frequency of cleanings in these areas.

Pool

In the pool, no minimum distance is necessary.

Whirlpools

There is no restriction on the use.

Saunen

There is no restriction on the use.

SPA massage and treatments

  • Please wear a mask when entering the SPA area.
  • A disinfectant is available for all guests at the Massage World reception.
  • Of course, the employees wear a mask.
  • We kindly ask you to make prior bookings of your application at the reception.

GYM

Please disinfect the devices before and after usage, with the available disinfectants.

 

We do our best every day to implement all these precautions. We would be thankful if you support us in this by also following these little rules or and requirements - for your pleasant and relaxed holiday in Bad Gastein. Please do not forget that we are hosts and never want to become a teacher.

We hope that we have given you sufficient information and look forward to welcoming you in Bad Gastein.

» Information on the general regulations for the hotel and catering industry in Austria (german)

» Information on the protection provisions in Austria (german)

Your Salzburger Hof team

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